Terms and Conditions

1. General Information

By accessing and using the Louvre Museum website and booking tickets, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully.

2. Ticket Booking

2.1 Booking Process

When you submit a ticket booking request through our website, you are making a request to reserve tickets. All booking requests are subject to availability and confirmation.

2.2 Booking Confirmation

After submitting your booking request, you will receive a confirmation email containing all information about your tickets and purchase. Please ensure that your email address is correct and check your spam folder if you do not receive the confirmation.

2.3 Ticket Types

• Adult Tickets: For visitors aged 18 and over
• Child Tickets: For visitors under 18 years of age
• Student Tickets: For students with valid student identification

3. Admission and Entry

3.1 Valid Identification

Visitors may be required to present valid identification at the museum entrance. Student tickets require valid student identification. Failure to present appropriate identification may result in refusal of entry or requirement to purchase additional tickets.

3.2 Entry Times

Tickets are valid for the date and time specified at the time of booking. Visitors are advised to arrive 15 minutes before their scheduled entry time. Late arrival may result in delayed or denied entry.

3.3 Museum Access

The Louvre Museum reserves the right to refuse admission or remove any visitor who fails to comply with museum rules, behaves inappropriately, or poses a risk to other visitors or museum collections.

4. Visitor Conduct

All visitors must:

• Follow all posted rules and instructions from museum staff
• Respect the artwork and museum property
• Maintain appropriate noise levels
• Not touch any artwork or displays unless specifically permitted
• Use photography and videography equipment in accordance with museum policies
• Comply with all applicable laws and regulations

5. Free Admission

Free admission is available for:

• Visitors under 18 years of age
• EU residents under 26 years of age on Fridays after 6:00 PM
• Holders of valid disability cards and one accompanying person

Valid identification or proof of eligibility must be presented at the museum entrance.

6. Changes and Cancellations

All booking requests are subject to the museum's cancellation and refund policy. Please refer to our Refund and Return Policy for detailed information about cancellations, changes, and refunds.

7. Privacy and Data Protection

The Louvre Museum is committed to protecting your privacy. Your personal information will be used solely for the purpose of processing your booking and communicating with you about your visit. For more information, please see our Privacy Policy.

8. Intellectual Property

All content on this website, including text, images, logos, and design elements, is the property of the Louvre Museum or its licensors and is protected by copyright and other intellectual property laws. Unauthorized use of any content is strictly prohibited.

9. Limitation of Liability

The Louvre Museum shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website or your visit to the museum, including but not limited to lost profits, lost data, or business interruption.

10. Modifications to Terms

The Louvre Museum reserves the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on this website. Your continued use of the website or booking of tickets constitutes acceptance of any modified terms.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

• Email: sales@louvrefr.com
• Phone: +33 (0)1 40 20 31 82
• Address: Musée du Louvre, Rue de Rivoli, 75001 Paris, France